Privacy Policy

Our website address is:

This document concerns personal data, referring to information regarding any living individual (termed as the ‘Data Subject’) not publicly accessible. The Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR), and the General Data Protection Regulation (GDPR) collectively aim to safeguard and enhance data subjects’ rights. These encompass the protection of personal data, prevention of unlawful personal data processing, and the free movement of personal data within the EU. It’s important to clarify that GDPR provisions do not extend to publicly available information, such as data available through Companies House records.


MS-BUILDERS LTD, located in London, uses collected information to provide services and relevant marketing material aligned with your interests and business needs. By initiating contact, you agree to ongoing communication unless you opt out. 

  • We also act as a data processor, adhering to GDPR regulations on behalf of our clients.
  • We gather data from forms, surveys, correspondences, and website visits to identify visitors and understand website usage.
  • Our site uses cookies, but visitors can adjust browser settings to refuse them.
  • The information we retain includes business details, sales transactions, and some third-party data from public sources or authorized suppliers.
  • We collect only necessary information for service provision, never selling or brokering data. Occasionally, your information may be included in third-party data acquired for our clients.
  • For inquiries about our privacy policy, feel free to contact us.

MS-BUILDERS LTD, London, is committed to protecting your personal data. We only share it under specific circumstances: If required by the service or product you have with us, as detailed in your contract. When it’s necessary for the service or product you plan to use; we’ll inform you beforehand. Under our legitimate interests for marketing purposes, ensuring your privacy. If mandated by law or legal requirements.

We may share your information with:

  • Network service providers are outlined in your contract.
  • Other service providers like insurance companies.
  • Businesses in joint ventures or cooperation agreements with us.
  • Companies contracted to deliver services specified in your agreement, such as device repair centres.
  • Direct Debit schemes if you use this payment method.
  • Debt collection or recovery agencies, when necessary.
  • Law enforcement or regulatory bodies, if legally compelled.
  • If we sell or acquire a business, your data may be disclosed to prospective sellers or buyers to ensure service continuity.
  • Some collected data might be transferred and stored outside the European Economic Area (EEA). It’ll be handled by our staff, ensuring compliance with GDPR and this privacy policy.

Rest assured, we take necessary measures to securely manage your data in line with GDPR and legal requirements.

Cookies: Cookies are small text files stored on your device via your web browser. You can manage cookies through your browser settings:

  • Most browsers have options to block or receive notifications about new cookies.
  • Disabling cookies might limit certain website features, like adding items to your Shopping Cart or signing in.

For shared computers, remember to sign off if you keep cookies enabled.

Analytics Tools: Google Analytics is a common system used by websites to track website visits. It uses six cookies that last from 30 minutes to 2 years. These cookies help distinguish between first-time and returning visitors, ensuring our website performs well. They collect an anonymous customer number when you’re logged in, helping us maintain accurate data without personal details. For more on Google’s cookie usage, visit These cookies might assist in targeting ads on platforms like Google and Facebook


MS-BUILDERS LTD may occasionally share your Personal Information with third parties to process work on its behalf. These parties must agree to handle this information according to our instructions, consistent with this Privacy Notice and GDPR. We don’t sell or share engagement information without your consent. However, we may disclose your Personal Information to meet legal obligations, regulations, or valid governmental requests. We might also enforce our Terms and Conditions, investigate violations, prevent fraud or security issues, or protect the rights, property, or safety of MS-BUILDERS LTD, its clients, and the wider community.

Retention Policy

We’ll process your personal data during any contract and keep necessary data for seven years after the contract ends to meet legal obligations. After seven years, unnecessary personal data will be deleted.

Data Handling

Data is stored on multiple servers in the United Kingdom. We don’t store personal data outside the EEA.

Data Transfers

Though we primarily store data within the EEA, sometimes we might need to transfer data outside the EEA to provide services (e.g., for international transactions). In such cases, we ensure third-party data processors maintain high data privacy standards. We aim to impose legal obligations on these third parties, following EU adequacy decisions, PCI compliance regulations, and standard contractual provisions.

Your Rights

When MS-BUILDERS LTD holds or processes your personal data, you have the following rights:

  • Access: You can request a copy of your data.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure: Ask for your data to be deleted under certain conditions.
  • Processing Limits: Request restrictions on data processing.
  • Portability: Move your data to another organisation.
  • Objection: Object to specific types of processing like direct marketing.
  • Avoid Automated Processing Effects: Choose not to be subject to legal effects from automated processing or profiling.

If we refuse your access request, we’ll provide reasons that you can legally challenge. You can confirm what data we have about you and how it’s processed.

You can request:

  • Our identity and contact details.
  • Details about why and how we process your data.
  • Categories of personal data collected and stored.
  • Who receives or accesses your data.
  • How long data is stored.
  • Your rights regarding data correction, erasure, restrictions, or objections.
  • Withdrawal of consent and lodging complaints with the ICO.
  • Whether providing data is a legal requirement and the consequences of not providing it.
  • Data sources not collected directly from you.
  • Details about automated decision-making and its implications.
  • To access your data, provide identification like a driving license, passport, birth certificate, or recent utility bill. If the provided ID is unsatisfactory, more information may be requested.

All requests should be made to [email protected]   I  Privacy Policy I MS-BUILDERS LTD I England.

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